Member Notice

The Florentia Village membership card is to be used under the card holder's real name and is the only proof of the member's identity and their rights to enjoy membership service.

Florentia Village membership has three distinctive levels – Gold, Silver and Blue. Card holders may enjoy favorable conditions provided by contracted brand stores and the cooperative service supplier's alliance according to their membership levels.

Florentia Village reserves the right to modify member's benefits.


Membership cards cannot be transferred or sold.
If any of the following occur, Florentia Village reserves the right to terminate the membership:

Cancellation of membership card by member.

If two or more membership cards are registered for the same member, only the most recent membership will be valid (same name, ID number, phone number or address will be assumed to refer to the same person).

Use of fake personal information by members.

Points redeemed for other members without privity.

Serious damage to Florentia Village.


The ownership of Florentia Village VIP card belongs to Florentia Village. To ensure your rights, VIP applicant should read all terms and conditions in VIP Manual provided by customer service representatives.

Customer becomes Florentia Village VIP once he or she applied for VIP card, this is to represent that he or she accept all Florentia Village VIP terms and conditions.

If VIP Manual content had any amendment, the updated version or public announcement will be regarded as criterion. There will be no further notice on it.